An AI receptionist for auto repair shops
When you are under a car, the phone rings out. NightOwl answers the calls you miss, during the day or after close, gets the vehicle and what it is doing, and sends you the lead so you can call back when your hands are free.
$149/month, 600 call minutes included, no contract. Usually live within 48 hours.
- Vehicle
- 2016 Honda Accord
- Problem
- Check engine light, shaking under acceleration
- Callback
- Name and number confirmed
Why missed calls cost auto repair shops jobs
A shop phone rings all day while everyone is working. After close, a driver who just broke down calls whoever answers.
Most callers will not leave a voicemail. They call the next shop instead.
What it asks your callers
- What is the year, make and model?
- What is it doing: a noise, a warning light, or will it not start?
- Is the car drivable, or does it need a tow?
- What is the best name and number for a callback?
You choose the questions on the setup call. These are where most auto repair shops start.
How it works
- 1Keep your number
Set your phone to forward the calls you miss to your NightOwl line. It takes about five minutes and I walk you through it.
- 2It answers in one ring
It greets callers with your business name, gets their name, number and problem, and marks real emergencies as urgent.
- 3You get the lead
Each call reaches you by text and email within seconds and is logged to your Google Sheet. You call back and book the job.
NightOwl does not book appointments on your calendar, and it is not an emergency service: it never replaces 911.
Try it before you decide
Hear the demo handle a call like the ones you get at night, or talk to me directly. I'm Calvin Blann, and I set up every line myself from Grand Rapids, Michigan.