For plumbers

An AI receptionist for plumbers

Water on the floor does not wait for business hours. NightOwl answers your missed and after-hours calls in one ring, gets what is leaking and where, and sends you the lead in seconds so you can call back first.

$149/month, 600 call minutes included, no contract. Usually live within 48 hours.

A call at 2:14 AM
NightOwl
Thanks for calling Summit Plumbing, this is Tony. What can I help you with?
Caller
A pipe under my kitchen sink burst and there is water everywhere.
NightOwl
Okay, let us get someone on this. Is the water still running, and what is the address?
Text sent to you
Problem
Burst pipe under kitchen sink
Urgency
Urgent: water still running
Callback
Name, number and address confirmed

Why missed calls cost plumbers jobs

Burst pipes, sewer backups and dead water heaters happen at night and on weekends, and the homeowner wants someone on the phone right now.

If they get voicemail, they keep dialing down the list. The job goes to whoever answered.

What it asks your callers

  • Is water leaking or backing up right now?
  • Is it a broken pipe, a drain or sewer backup, or the water heater?
  • What is the address of the property?
  • What is the best name and number for a callback?

You choose the questions on the setup call. These are where most plumbers start.

How it works

  1. 1
    Keep your number

    Set your phone to forward the calls you miss to your NightOwl line. It takes about five minutes and I walk you through it.

  2. 2
    It answers in one ring

    It greets callers with your business name, gets their name, number and problem, and marks real emergencies as urgent.

  3. 3
    You get the lead

    Each call reaches you by text and email within seconds and is logged to your Google Sheet. You call back and book the job.

NightOwl does not book appointments on your calendar, and it is not an emergency service: it never replaces 911.

Try it before you decide

Hear the demo handle a call like the ones you get at night, or talk to me directly. I'm Calvin Blann, and I set up every line myself from Grand Rapids, Michigan.